e-Commerce System

The e-commerce engine in ecWeb fulfills all your requirements for processing online transactions. Coupled with the product and user systems, it gives the flexibility to connect to any ERP / back-office system, such as Navision / Axapta. It integrates well with many payment gateways and shipping providers.

 

Manage Orders

Orders are managed through all processes and statuses, including registered, pending, approved, credit status (Prepaid, Invoice), picked, shipped and cancelled, and all data is updated on the web.

Track Order History

Using connections to an ERP system, users can view their complete order history within their own extranet. They can use search facilities and apply filters, such as date and price ranges, to find a specific order.

Third Party Integration

A standard platform is available for seamless integration with the Navision/Axapta ERP systems and with shipping providers. All data transfer is managed through a secure protocol using well defined industry standards.

Send Automated Mails

Instant notifications are sent to users for every purchase. Navision sends a notification email to the customer as the order status changes and the status is replicated back to the store.

Payment Gateways

Seamless integration with any payment gateway interface. Standard payment gateways such as Korta, Payex, HDFC, Valitor, Auriga, Kreditor etc. are supported.

Manage Payments

An administrator can control payment modes and he can approve payments by default, or manually through an ERP system.

Shipping Calculation

Shipping calculations are based on total sum, weight, zip code, etc. Customizable shipping methods are available to meet global shipping and tax calculation requirements.

Product Offers and Promotions

Frequent updates of product offers and promotions will enhance your online customer retention. Innovative and interesting offers, white papers on products, videos or podcasts are some of the techniques that can be used.

Email System

This is a key feature to support your digital marketing campaigns. Communicate with your target audience through rich HTML email and measure the effectiveness of your campaigns.

Statistics

Track and report your online store performance with the integrated Google analytics tool, and explore revenue information and customer buying trends.

Live chat

Get more information on EC Products and Services